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Employee Spotlight Raechel Hyatt Banner


— Employee Spotlight —

Employee Spotlight:
Raechel Hyatt


Name: Raechel Hyatt // Title: Help Desk Coordinator


Tell us a little bit about your role at WBM.:

I started out as an LOA but I recently moved to the ZenDesk and I’m loving it!

How did you get your start in the mortgage industry?

I had a family member in the industry and they brought me on at their company

How long have you worked at WBM?

Just over 4 years!

What’s your favorite part about working at WBM?

I feel like I work with so many genuinely great people. Everyone has always been so kind and willing to help and I’ve enjoyed working here since I started. I also enjoy the activities that are put on at the corporate office!

How has your career grown?

I feel like after working at an appraisal management company, a property servicing company and mortgage company both as an LOA and now IT, I have had so many opportunities to learn so many different sides of this industry.

What do you do in your free time?

I love to read, I love to travel and I love college football. Wreck ‘em!

Who at WBM has helped/influenced you?

I’d say from the time I started at Willow Bend, I’ve consistently had a great group of friends who I can lean on for support or encouragement and that’s been so wonderful to have!

Describe WBM in 3 words:

1. Welcoming
2. Encouraging
3. Rewarding

If you could have any superhero power, what power would you have and why?

Teleportation. That way, I could travel wherever I wanted to and I wouldn’t have to deal with airports or the TSA agents ever again. 🙂

What’s your go-to song when you’re wanting to get pumped up?

Probably TSwift or some 80s hairband music.

Dog? Cat? Or both?

Currently have a dog (Maverick) but I love cats too!

Name one thing most people don’t know about you:

I’ve been in People Magazine! (Why? Just ask me!)




Are you Currently Working with a Loan Officer?

Yes, I am! No, I'm not
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